As workload increases and job pressures build, we sometimes feel
frustrated, irritated, angry or resigned. At times we may even think that
our coworkers don’t care or want to help. These negative thoughts are
natural when we are frustrated and tired but may also increase neck and
shoulder tension. Reduce worksite tension and spread caring and hope when
you ASSUME GOODWILL.
HOW TO ASSUME GOODWILL:
Before automatically reacting to a stressor, take a deep diaphragmatic
breath and exhale slowly. Then, think of a past memory when you felt safe
and secure. Once you have that memory, take another deep breath and,
again, exhale slowly.
Observe your negative thoughts, such as: They dont care or They dont want
Stop and ask yourself, How is it from my coworkers perspective? Does
he/she feel overloaded and has too much work to do? If this is the
situation, assume that your coworker is trying to do his/her best. Take
another deep, diaphragmatic breath and exhale gently as you envision
everyone doing the best job. Assume that you are all working as a team
toward the same goal.
Increase goodwill with your co-workers by offering support, help and
understanding. Sometimes all it takes is getting them some tea or bringing
in some snacks.
Finally, if there is a problem, take a moment to define it. Ask yourself
what needs to be done to resolve it. Focus on problem solving rather than
blame. Invite your coworkers to go on a problem solving walk in the fresh
air. Just let go and ask what needs to be done now to solve the problem
and come to a resolution.